Privacy Policy

Introduction

Medstar Oman is committed to protecting your privacy and ensuring the confidentiality of your personal and medical information.

Information We Collect

We may collect the following information:

Personal details (name, phone number, email, ID details)
Medical information and health records
Appointment and service history
Payment and billing information
Website usage data (cookies, analytics)

How We Use Your Information

Your information is used to:

Provide medical services and consultations
Manage appointments and patient records
Communicate with you regarding services
Process payments and insurance claims
Improve our services and patient experience

Confidentiality of Medical Information

All medical records are handled with strict confidentiality and in accordance with healthcare standards. Access is limited to authorized medical and administrative personnel only.

Data Sharing

We do not sell or trade your personal information. However, we may share data with:

Insurance providers (for claims processing)
Regulatory authorities (if required by law)
Trusted service providers assisting in operations

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies through your browser settings.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of data (subject to legal and medical record retention requirements)
Withdraw consent where applicable

Data Retention

We retain personal and medical information only as long as necessary for medical, legal, and operational purposes in compliance with applicable laws.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

Updates to Privacy Policy

This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of any changes.

For any questions regarding these Terms or Privacy Policy, please contact:

Medstar Clinics Oman
📞 +968 92065920